Return & Exchange Policy
At Minyorc, we want you to feel good about your purchase. If something isn’t right, please review the guidelines below and contact us before sending an item back.
Return Eligibility
You may request a return within 7 days of delivery. To be eligible, items should be unused and in their original condition, with all included parts and protective packaging where possible. Items that are used, incomplete, or damaged after delivery may not qualify for a return.
How to Request a Return
Please contact us through our Contact Us page and include your order number, the item you would like to return, and the reason for your request. Please wait for our instructions before sending anything back. Returns sent without prior contact may take longer to process.
Exchanges
If you would like a different item, contact us with your order details and the item you’d prefer. Exchanges are subject to availability. If the requested item is unavailable, we’ll contact you to discuss the available options.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible. Include your order number and clear photos of the item and its packaging so we can review the issue and assist you.
Refunds
Once an approved return is received and reviewed, we’ll notify you of the outcome. Approved refunds will be issued to the original payment method. The time it takes for the refund to appear may vary depending on your payment provider.
Return Shipping
Please contact us before arranging a return. We’ll confirm the return instructions and any applicable shipping arrangements or costs before you send the item.
Contact Us
For help with a return or exchange, please reach out through our Contact Us page. We’re happy to help.
